Today, 8:10 AM
Sent: 11/8/2016 7:48:16 A.M. Pacific Standard Time
Primary Care Sprint Initiative - Veteran Recruitment
For your information and dissemination.
R. Walker
Dept. Adj.
From: Cinnamon, Karen J.
Sent: Monday, November 07, 2016 7:24 AM
Cc: Graham, Clarice T.
Subject: RE: Primary Care Sprint Initiative - Veteran Recruitment
Good Morning VAVS Committee,
Please review the request below from Clarice Graham. This is an important study that will help VA improve the patient experience in Primary Care. Please share this information broadly with your organizations and fellow Veterans. Thank you for in advance for helping to get the word out.
Karen Cinnamon, CAVS
Chief, Voluntary Service
VA Southern Nevada Healthcare System
6900 North Pecos Rd.
North Las Vegas, NV 89086
P 702-791-9000 x 14111
Not everything that can be counted counts, and not everything that counts can be counted.
~Albert Einstein
The Veterans Administration’s Veterans Experience Office is leading a study across the country to understand Veterans’ experience in primary care at VA medical facilities. We are interested in learning about how we can improve the patient experience.
Our goal is to interview a diverse group of Veterans. We are seeking Veterans from different walks of life, different genders, ethnicity, ages, military service, etc. Would you be able to help us identify Veterans who are good candidates for the study that live in the Pahrump area?
The research team will be in Las Vegas between November 14th and November 18th, 2016.
Study Participant Requirements:
· Must be able to speak to their experiences with Primary Care at the VA
· Must have engaged with VA Primary Care at some point, either in the past or currently
· Must be available for a 90 minute conversation in their home or some other location they are comfortable talking about their experiences
We are looking for participants who fit the following demographics:
· Race/ethnicity: Native Hawaiian/Pacific Islander, Black, Hispanic, Asian, White
· Special Populations: Muslim, LGBT
FAQs for Veterans:
· Participation is voluntary and the information we collect will be kept anonymous
· Interviews will last about one hour and fifteen minutes
· Participants will receive a $25 canteen card to thank them for their time
· If the Veteran chooses to meet at a public location, travel pay is not authorized
Would you have some time to connect to discuss how you might be able to help with recruitment efforts? Thank you in advance for taking the time to help in this important initiative. We appreciate you!
Clarice Graham MHA, CMQ/OE, CSSBB, VHA-CM
Field Consultant II
Veterans Experiene Office - Pacific District, Las Vegas
Department of Veterans Affairs
Office: (702) 791-9000 ext. 19467| BB: (702) 726-1231