Tuesday, November 8, 2016

Primary Care Sprint Initiative - Veteran Recruitment

Today, 8:10 AM

Sent: 11/8/2016 7:48:16 A.M. Pacific Standard Time

Primary Care Sprint Initiative - Veteran Recruitment

For your information and dissemination.

R. Walker

Dept. Adj.

From: Cinnamon, Karen J.

Sent: Monday, November 07, 2016 7:24 AM

Cc: Graham, Clarice T.

Subject: RE: Primary Care Sprint Initiative - Veteran Recruitment

Good Morning VAVS Committee,

Please review the request below from Clarice Graham.  This is an important study that will help VA improve the patient experience in Primary Care.  Please share this information broadly with your organizations and fellow Veterans.   Thank you for in advance for helping to get the word out.

Karen Cinnamon, CAVS

Chief, Voluntary Service

VA Southern Nevada Healthcare System

6900 North Pecos Rd.

North Las Vegas, NV 89086

P 702-791-9000 x 14111

C 702-994-7811

Not everything that can be counted counts, and not everything that counts can be counted.

~Albert Einstein

The Veterans Administration’s Veterans Experience Office is leading a study across the country to understand Veterans’ experience in primary care at VA medical facilities. We are interested in learning about how we can improve the patient experience. 

Our goal is to interview a diverse group of Veterans.  We are seeking Veterans from different walks of life, different genders, ethnicity, ages, military service, etc. Would you be able to help us identify Veterans who are good candidates for the study that live in the Pahrump area?

The research team will be in Las Vegas between November 14th and November 18th, 2016.

Study Participant Requirements:

· Must be able to speak to their experiences with Primary Care at the VA

· Must have engaged with VA Primary Care at some point, either in the past or currently

· Must be available for a 90 minute conversation in their home or some other location they are comfortable talking about their experiences

We are looking for participants who fit the following demographics:

· Race/ethnicity: Native Hawaiian/Pacific Islander, Black, Hispanic, Asian, White

· Special Populations: Muslim, LGBT

FAQs for Veterans: 

· Participation is voluntary and the information we collect will be kept anonymous

· Interviews will last about one hour and fifteen minutes  

· Participants will receive a $25 canteen card to thank them for their time

· If the Veteran chooses to meet at a public location, travel pay is not authorized

Would you have some time to connect to discuss how you might be able to help with recruitment efforts? Thank you in advance for taking the time to help in this important initiative.  We appreciate you!

Clarice Graham MHA, CMQ/OE, CSSBB, VHA-CM

Field Consultant II

Veterans Experiene Office - Pacific District, Las Vegas

Department of Veterans Affairs

Office: (702) 791-9000 ext. 19467| BB: (702) 726-1231